SUP LESSONS & HIRES FAQ'S

Below you will find a list of our most frequently asked questions for SUP lessons and hires. Please support us by utilising this information before contacting us with your request as a lot of answers can be found here. This will help us save time and allow us focus our time and resources on fulfilling our objectives, whilst developing and growing our CIC. Please also see our Booking T&C's.

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Do I need any experience to go paddle boarding?

Our SUP INTRO LESSONS are designed for those with little to no experience on a paddle board, or those looking to gain more confidence and skills.

It is mandatory for the user to have previous experience when hiring equipment.

If you have previous training or water sport experience then our SUP HIRES are for you.

How can i book?

Please visit our LESSONS & HIRE section and book your session online.

What should i bring?

Consider the seasons but always bring:

  • Change of clothes
  • Suitable footwear - wetsuit boots, water shoes OR a pair of flat trainers such as vans or converse
  • Your wetsuit (or hire one of ours)
  • Towel
  • Drinking water

Summer months:

  • Suncream
  • Cap

Winter months

  • Beanie
  • Thermal flask with hot brew
  • Thick socks

What time should i arrive?

We recommend arriving up to 30 mins before the start of your session.

What should i wear under my wetsuit?

Either swim pants, shorts, a swimsuit, or bikini.

What's your address?

Please check your booking confirmation for address details.

Where do i park?

At Cleethorpes we have limited onsite parking, which can be used on a first come first served basis. Otherwise there are pay and display parking bays along the North Promenade.

At Grimsby parking is pay and display only.

Where should we meet?

Please check your booking confirmation for address details.

What does SUP mean?

SUP = Stand Up Paddle-Boarding.

What should i wear on my feet whilst paddle boarding?

Either:

  • Wetsuit boots
  • Water specific footwear
  • Flat solid based trainers such as Vans or Converse (ideal if you're starting out and don't have the above)

Is paddle boarding safe?

Yes, paddle boarding can be safe when proper safety precautions are taken. It is important to wear a personal flotation device (PFD); AKA life jacket or buoyancy aid, use a leash, and paddle in appropriate weather conditions and waterways.

It is also recommended to take a paddle boarding lesson or course before going out on your own. Like any water activity, there are risks associated with paddle boarding, but with the proper equipment, training, and awareness, those risks can be minimised.

What should i do if i've never paddle boarded before?

If you have never paddle boarded before you are in the right place. Our SUP INTRO LESSONS are designed for those with little to no experience on a paddle board, or those looking to gain more confidence and skills.

It is mandatory that you have previous experience before you hire a paddle board from us and we would advise the same before venturing out with your own equipment.

We're not just saying it! it is also recommended by the RNLI.

Do I need to book in advance?

We upload all of our sessions 10 days in advance, so don’t worry if the date you’re looking for a few weeks isn’t showing!

During peak season (June-August) we recommend booking in advance to avoid disappointment.

What should I wear when paddle boarding?

The most common attire for use in the water, is a wetsuit, which come in various styles and thicknesses. As with all outdoors expeditions, we say dress for the weather, consider the water temperature, and your level of experience.

We have wetsuits you can hire if you don't have your own.

Do you provide wetsuits?

Yes, we hire wetsuits for £5.00 per suit, all wetsuit hires are arranged and paid for on the day of your session.

Do i need to wear a buoyancy aid?

Aligned with the RNLI's safety guidance we recommend wearing a life jacket or buoyancy aid, when participating in paddle boarding.

We have them to use free of charge.

For more information and guidance on life jackets and buoyancy aids please visit RNLI.

Do I need to bring my own equipment?

We provide all of the equipment except footwear.

How long are the paddle boarding sessions?

  • Adult lessons - Approx 1.5hrs
  • Kid/Family lessons - Approx 1hr
  • Hire sessions - Approx 1hr

What happens if the weather is bad on the day of my booking?

Keeping an eye on the weather is one of our daily tasks, so in the event that we must cancel we will let you know in advance. Please note, we will only cancel sessions for your safety.

In the case we do have to cancel your session, we will aim to reschedule the session at the earliest possibility, or if you prefer we can give you a refund (within 30 days).

Is there a weight limit for paddle boarding?

Yes, you can see the maximim rider weight for our boards below:

  • Our Fatstick boards - 160kg/23 stone
  • Our Starboards - 95kg/15 stone

We strive to be as inclusive as possible and will be investing more funds into boards with higher rider weight capacity.

Can children participate in paddle boarding?

We can facilitate children from 8 years old and above. Unfortunately we are not able to work with children who are younger.

Children under the age of 13 participating in SUP hire MUST be accompanied by a competent adult on the water.

What should i do if my session is cancelled?

If your session is cancelled for any reason, you can reschedule your session via your booking confirmation email, alternatively you can request a refund (within 30 days).

Can i paddle board if i can't swim?

If you are a weak or non swimmer (able to swim at least 50 metres unaided) we can offer 1:1 lessons.

For the safety or yourself, other paddlers, and our instructors we cannot allow non swimmers to participate in a group sessions.

Are there changing rooms?

Yes, we have small changing rooms on site, it isn’t the most glamorous of spaces but does provide privacy. Valuables will be locked away inside.

Can i paddle board if i'm pregnant?

Safety is our top priority and we want to ensure you have all the information you need to make an informed decision.

Firstly talk to your doctor or healthcare provider before attempting any physical activity, and follow their recommendations.

Paddle boarding can be safe during pregnancy as long as you take the necessary precautions. We highly recommend taking our SUP INTRO LESSON or course before going out on your own, as this will provide you with the essential knowledge and skills to navigate the waters safely.

It's important to keep in mind that like any water activity, there are risks associated with paddle boarding while pregnant. However, with the right equipment, training, and awareness, those risks can be minimised.

Our team will be happy to assist you with carrying the equipment and provide advice on the safest ways to fall and protect yourself while on the water.

Communication is crucial, and we will work with you to ensure that you are comfortable with the weather conditions and intensity of the experience.

You can read more in SUP Boarder's blog - Paddling & Pregnancy.

Where can i leave my valuables?

Your valuables will be locked away in the changing room for the duration of your session.

EBB & FLO Collective CIC does not accept responsibility for the damage, accidental damage or loss of valuables. Valuables are left entirely at the owners risk.

How much does it cost to go paddle boarding?

Visit our LESSONS & HIRE section to see prices.

How can i find out the water temperature?

We use SeaTemperature.org, just type in your destination and the temperature will show up.

Where can i buy a wetsuit?

There are so many places to purchase wetsuits from. We would encourage people to consider more sustainably made wetsuits from brands like Patagonia and Finisterre.

Online retailers such as surfdome.com and thewetsuitoutlet.co.uk provide many different brands and variety.

What wetsuit should i buy?

Wetsuit suppliers usually provide wetsuits guides on their websites. From experience we know that brands vary in their size and innovation, so we would recommend checking out the wetsuit guide from the supplier.

What is the water quality?

We check Safer Seas & Rivers Service (SSRS), which tracks real-time sewage discharge and pollution risks around the UK. 

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What happens if it's raining on the day of my session?

We go out in all weathers. The only reason we’d call a session off is for strong winds (above 12 knots), fog, or thunder storms.

How many people will be on the lesson?

We work on a ratio of 1:6 so 1 instructor to 6 participants. If you would like to organise a group larger than 6 people please contact us so we can organise the appropriate staff ratio.

What if i can't make it?

If you can’t attend the session you’ve booked we require at least 48 hours notice. Please see our Booking T&C's for more information.

Deposits for group bookings are non-refundable. If we cancel due to weather you will be fully refunded.